August 7, 2025 – New York Attorney General Letitia James has joined a coalition of 50 attorneys general in a concerted effort to halt the flow of illegal robocalls. The coalition has issued warning letters to 37 voice service providers, demanding they cease routing fraudulent robocalls through their networks.
In a release, a multistate investigation revealed that these companies have been responsible for routing thousands of robocalls to individuals in New York and across the nation. Many of these calls were scams, with some impersonating utility or financial companies, Medicare, Amazon, and tax relief services.
Attorney General James said, “New Yorkers are sick and tired of robocalls from scammers who are trying to steal their money or private personal information. Together with a bipartisan coalition of attorneys general, my office sent warnings to 37 telecommunications companies demanding that they immediately stop enabling these fraudulent calls. My office will continue to work together with our partners to address the nuisance of robocalls and protect people from scammers.”
The Federal Trade Commission reported that in 2023 alone, consumers lost more than $1.2 billion to scams conducted through robocalls and text messages. The providers identified by the coalition have either failed to comply with the Federal Communications Commission’s rules regarding government traceback requests, register in the FCC’s Robocall Mitigation Databases, or file a plan to reduce illegal robocalls on their network. By ignoring these regulations, these companies allow robocallers to infiltrate their networks and pass calls to other providers until they reach consumers.
The task force is also alerting 99 downstream providers that they are currently doing business with companies that are not adhering to the rules. This initiative is part of ongoing efforts by the Anti-Robocall Litigation Task Force, established in 2022 and led by North Carolina Attorney General Jeff Jackson, Indiana Attorney General Todd Rokita, and Ohio Attorney General Dave Yost.
This action follows previous measures by Attorney General James, including sending notice letters to nine phone providers in April and filing an amicus brief in March to support an FCC rule preventing telemarketers from obtaining and selling consumers’ phone numbers without consent.
By Felix Day, CBS 6 Albany
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